SUPER TELEPHONE

This page allows you to update your current information if you are existing customer. For new application and request information, click here.

Update Accout Details/Cancellation
*Please be sure to fill in your name and user ID.

Update Credit Card Details

Click Individual users only.
Click on “Individual“ button shown on the right so that you can download the Modification Form. Please print it out then send it back to Customer Service with valid credit card information by fax/mail.

Update Contact Information (Family Name/Address/Phone Number)

Click on “Individual“ or “Corporate“ button shown on the right so that you can download the Modification Form. Please print it out then send it back to Customer Service by fax/mail.
This request is accepted by email as well.

Additions/Deletions Registered Phone Number

Click on “GO!“ button and fill out online request form so as to add/delete your phone number registered with us. Or, just go to “Individual“ or “Corporate“ button so that you can download the Modification Form. Please print it out then send it back to Customer Service by fax/mail. This request is accepted by email as well.
*Additions/Deletions will be activated within 7 business days after you request.

Change/Registration of contact email address

Click on “GO!“ button and fill out online request form so as to change your email address registered.
This request is accepted by email as well.

Application/Cancellation for Billing Statement Service

Application/Cancellation for My Calls

Click on “GO!“ button and fill out online request form so as to apply/cancel My Calls, optional service.

Cancellation

Click on “Individual“ or “Corporate“ button shown on the right so that you can download the Cancellation Form. Please print it out then send it back to Customer Service by fax/mail.
This request is accepted by email as well.

[Notes]
-If you are corporate user, cancellation form is only acceptable by mail.
-Your account will be disabled within 7 business days after we receve the cancellation form.

Others

If you have questions/inquiries about the following issues, please contact Customer Service.

-Update bank account information for corporate user.
-Lost password
-Others

When you click on “Individual“ or “Corporate“ button, PDF format will be opened.
Your computer doesn't have “Adobe Acrobat Reader“, it requires to be installed the software to open the file. Adobe Acrobat Reader can be download at the bottom.

Get Acrobat Reader.