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Fusion Network Services Corp. Super Telephone
Customer Service |
Thank you for using Super Telephone.
Fusion Network Services Corporation concluded a contract with Dream Train Internet Inc. in
agreement to acquire Dream Train Internet’s telephone service named the "Super Telephone"
effective from October 21, 2005 (Friday) and Fusion NetworkServices continue offering
Super Telephone as of that date.
As a result of this change of ownership, certain modifications have been made to the service details.
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| ◆ |
Domestic calling rates when dialed
from Mobile/PHS/Public Phone have been drastically reduced
when you use the toll-free access point <0120-987612> |
| |
Domestic calling rates when dialing from
<0120-987612> (tax included・yen/min)
| |
Current |
New
|
|
|
| To
Regular/050 IP-Phone |
40.95 |
31.5 |
 |
-9.45yen
reduced! |
| To
Mobile/PHS |
57.75 |
42 |
|
-15.75yen
reduced! | |
|
|
| ◆ |
Domestic calling rates from
regular land line phones to mobile/PHS has been also
reduced. |
| |
Domestic calling rates when dialing from
<0120-481170> (tax included・yen/min)
| |
Current |
New
|
|
|
| To
Regular/050 IP-Phone |
14.7 |
14.7 |
|
|
| To
Mobile/PHS |
31.5 |
29.4 |
|
-2.1yen
reduced! | |
| |
Domestic calling rates when dialing from local
access point (tax included・yen/min)
| |
Current |
New
|
|
|
| To
Regular/050 IP-Phone |
10.5 |
10.5 |
|
|
| To
Mobile/PHS |
27.3 |
24.15 |
|
-3.15yen
reduced! | ※ Charges billed for the call to the access
point are not included.
| |
 |
 |
| ◆ |
The toll-free number for
exclusive use by au mobile phones <#8020> has been
closed as of October 20, 2005.
Please use the new toll-free number, 0120-987612 for
Mobile/PHS/Public Phone. |
| |
Domestic calling rates from au mobile (tax
included・yen/min)
| |
Current #8020 |
New 0120AP |
|
|
| To
Regular/050 IP-Phone |
25.2 |
31.5 |
 |
6.3yen
increased |
| To
Mobile/PHS |
42 |
42 |
|
| ※AP
stands for “Access Point”. ※For international
calling rates, please refer to the
to the separate page listing those
prices. | |
 |
 |
| ◆ |
WILLCOM exclusive use
<0053-600-24000> has been closed as of October 20,
2005. Please dial to toll-free
number, 0120-987612 for mobile/PHS/Public
Phone. |
| |
Domestic calling rate from PHS(WILLCOM) (tax
included・yen/min)
| |
Current 0053AP |
New 0120AP |
|
|
| To
Regular/050 IP-Phone |
21 |
31.5 |
 |
10.5yen
increased |
| To
Mobile/PHS |
37.8 |
42 |
|
4.2yen
increased | ※AP stands for “Access Point”. ※The rates
shown to the left include WILLCOM access fees, calling
charges (0300-1900), plus Super Telephone calling
charges. |
|
|
| ◆ |
“Anshin-da-Phone” provided by
WILLCOM is not compatible with our new toll-free number,
0120-987612. Please dial the nearest local access
point number from your location. |
| |
From Anshin-da-Phone (first minute) (tax
included・yen/min)
| |
Current 0053AP |
Regular AP |
|
|
| To
Regular/050 IP-Phone |
21 |
42 |
 |
21yen
increased |
| To
Mobile/PHS |
37.8 |
55.65 |
|
17.85yen
increased | |
| |
From Anshin-da-Phone (after first minute) (tax
included・yen/min)
| |
Current 0053AP |
Regular AP |
|
|
| To
Regular/050 IP-Phone |
21 |
21 |
|
|
| To
Mobile/PHS |
37.8 |
34.65 |
|
-3.15yen
reduced! | |
| |
| ※ |
AP stands for “Access
Point” |
| ※ |
The rates shown above include
WILLCOM access fees, calling charges (0300-1900),
plus Super Telephone charges. |
| ※ |
The calling rates shown above
outgoing are accurate when using an local access
point within the same area code. |
| ※ |
For more details, please refer
to the separate
price list/access
point list or contact Customer Service.
| | |
 |
 |
| ◆ |
When you make an overseas call, the 010 needs
to be dialed before the number. |
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| ◇How to Dial ◇ |
|
| After you hear the announcement, “For
international calls・・・” , |
Old Way _ 001+Country code+Area
Code+Phone Number+# |
| |
|
| |
New Way _ 010+Country Code+Area
Code + Phone Number+# | |
| |
| ※ |
Both prefixes will be active
through January 31, 2006. After that date, the 001
prefix will be deactivated. If your telephone
numbers are stored in your phone’s speed dial or
on our “Web Phone book”, please make sure to
update the prefix in
advance. | | |
 |
 |
| ◆ |
The privious billing cycle run from the 21st to the 20th
of each month however, starting from November the billing cycle runs through the 22nd
and begin on the 23rd of each month. |
| |
| ◇ |
October 2005 |
| |
Billing Cycle : |
September 21, 2005 _ October 20, 2005 |
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Personal User Billing Date : |
November 6, 2005 (Credit Card is billed)
|
| |
Corp. User Billing Date : |
November 28, 2005 (Bank Account is
debited) |
| |
|
|
| ◇ |
November 2005 |
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Billing Cycle : |
October 21, 2005 _ November 22, 2005 |
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Personal User Billing Date : |
December 6, 2005 (Credit Card is billed)
|
| |
Corp. User Billing Date : |
December 27, 2005 (Bank Account is
debited) | |
| |
※Personal users are advised to confirm
the billing date with your credit card company to avoid
discrepancies on your credit card
statement. | |
 |
 |
| ◆ |
Existing users were issued a password for authentication
purposes or have pre-registered their telephone (EZ dial). As of October 21, 2005,
we no longer issue passwords to new customers. All new customers need to register
their phone number in advance so as to allow for phone number based authentication.
|
| |
| ◇ |
Available
authentication method for customers who apply for
services by Oct 20, 2005. |
 |
◇ |
Available
authentication method for customers who apply for
services after Oct 21, 2005 |
| |
| ● |
Password Input |
| ● |
Telephone Number
Registration | |
|
| ● |
Telephone Number Registration
| | |
| |
※You can continue to use your current
Password if you already have one. ※We are still able
to re-issue passwords to existing customers if they are
lost or forgotton. | |
 |
For further information regarding the service ownership
transfer and the changes of the service details, please refer
to the following web site: http://www.supertelephone.net/ag/index_e.html For
individual questions not addressed here or on the web site,
please feel free to contact Customer Service below. We are
dedicated to providing the highest possible level of service
and we look forward to utilizing our new expertise and
resources to serve you better. |
|
October, 2005 |
| |
|
Contact
Information
Super Telephone
Customer Service TEL: 0120-987-900 (Monday-Friday
10:00-17:00 excl. National Holidays) E-mail: s-phone@gol.com |
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|
New Price List |
New Access Points List |
New Dialing Rules |
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